About Us

BPOHUB, an extension of ReBiz, leverages decades of business experience to provide secure, efficient, and results-driven outsourcing solutions. With a global team of 600+ professionals operating across three geographies and six business centers, we connect businesses with high-caliber professionals who deliver measurable impact.

Who are we?

We have been helping our own business groups hire talent onshore and offshore for over 20 years. We have experienced the talented offshore resources firsthand, allowing us to scale and grow effectively. BPOHUB has been created so we can share our expertise to help grow your business.

Why us?

BPOHUB, we go beyond traditional outsourcing to build trusted partnerships, deliver measurable ROI, and achieve sustained operational improvements. We don't just hire people internationally. We ensure that our hiring process is compliant with all employee related matters. We provide safety and security for not only our clients but also their own data and their customer data. We have policies in place based on COBIT, ISO 27001 and NIST SP 800-53 standards. At BPOHUB, we go beyond traditional outsourcing to build trusted partnerships, deliver measurable ROI and achieve sustained operational improvements.

What makes us different?

We don’t compromise on quality. Every hire meets or exceeds U.S. standards.
We focus on results. From pre-vetted talent to performance monitoring, we ensure the professionals we place deliver value.
We prioritize security and compliance. Built on COBIT, ISO 27001, and NIST SP 800-53 standards, your data and operations are always protected.

How do we do it?

We understand the functional Job description, we understand the critical competencies required for this job to be completed. We assess the persona required to do this job. We use this information during our interview process, which involves some key assessments, and multiple workflows. When the customer does the final interview, we are not bringing twenty people and rather we bring a few qualified and vetted candidates that the customer can choose to hire.

Followed by that, our team has a training process before this person enters a customer's organization. We then create a customized one week training program based on the specifics of the role, what is expected and conduct assessments along the way to ensure knowledge has been retained and understood by the finalized candidate. It is only after concluding with that process that we hand over the selected employee to the client.

Our team also assigns a dedicated Customer Success Manager to each client. Our Customer Success Manager remains a part of the process from the initial point where the original 'Job Description' (JD) was obtained. The Customer Success Manager then engages with the client on a weekly basis, for the first 30 days to ensure discuss employee performance, which is followed by a bi-weekly for the next 30 days and moves to engage once a month after that. We work with the client to ensure there are measurable KPI's (since they will be working in the client system) to ensure the employee knows what good looks like. And we have internal metrics we use to coach and guide this person.

How agile are we?

If a customer is unhappy, or has performance issues, we are a phone call away. We also need to mention our churn rate, which is very low.

Our Mission:

Our mission is simple yet profound—to be the trusted partner that propels your business forward. We strive to understand the unique challenges and opportunities that your organization faces and craft tailored solutions that not only address immediate needs but also lay the groundwork for sustained growth.